C&H TRAILER RENTAL LLC  |  ONLINE RENTAL AGREEMENT

ONLINE TRAILER RENTAL AGREEMENT

MASTER TERMS AND CONDITIONS

C&H Trailer Rental LLC

8125 S. Mitthoeffer Rd.
Indianapolis, Indiana 46259

Version 1.0  |  Effective July 15, 2026

1. PARTIES, AGREEMENT, AND DEFINITIONS

This Online Trailer Rental Agreement and Terms and Conditions (the "Agreement") is between C&H Trailer Rental LLC ("C&H," "Owner," "we," "us," or "our") and the person identified as the customer or renter in the online reservation ("Renter," "Customer," "you," or "your"). The reservation record, selected trailer, rental period, price, payment information, and information submitted during checkout are incorporated into this Agreement by reference.

Covered Equipment

"Trailer" includes any enclosed trailer, utility trailer, car hauler, equipment trailer, dump trailer, roll-off trailer, roll-off container, and all keys, locks, ramps, straps, tie-downs, spare tires, jacks, accessories, documents, and other equipment supplied with it.

Rental Period

The Rental Period begins when the Trailer is unlocked, moved, removed from C&H property, delivered, or otherwise placed under the Renter's control, whichever occurs first. It ends only when the Trailer and all supplied equipment are physically returned to the designated location, properly parked and secured, and the key is returned to the lockbox or as otherwise directed by C&H.

2. ELIGIBILITY, IDENTIFICATION, AND APPROVAL

• Renter must be at least eighteen (18) years old, unless C&H publishes a different minimum age before booking.

• Renter and every person towing the Trailer must possess a valid, unexpired United States driver's license. International licenses are not accepted.

• Renter must provide accurate contact, address, payment, identification, and insurance information.

• C&H may require additional verification and may reject or cancel a reservation before release of the Trailer if required documents are missing, inconsistent, expired, unverifiable, or otherwise unacceptable.

Providing false, altered, stolen, or misleading information is a material breach. C&H may cancel the rental, deny release, recover the Trailer, retain amounts properly earned, and pursue any other lawful remedy.

3. ONLINE RESERVATION AND ELECTRONIC ACCEPTANCE

The customer accepts this Agreement by checking the designated acceptance box, submitting the reservation or payment, providing requested documents, receiving or using a lockbox code, or taking possession of the Trailer. Each of those actions constitutes an electronic signature and a manifestation of assent to the version of this Agreement presented or linked at checkout.

The customer consents to receive agreements, notices, receipts, requests, photographs, invoices, and other rental communications electronically by email, text message, website, or booking-platform message. The customer is responsible for keeping contact information current and monitoring those communications.

4. PAYMENT, CARD AUTHORIZATION, AND ADDITIONAL CHARGES

Renter authorizes C&H and its payment processor to charge the payment method supplied at booking for the rental price and all other amounts arising under this Agreement. This authorization remains effective after return until all charges, claims, tolls, citations, damage, and other obligations are resolved.

Authorized Post-Rental Charges

• additional rental time, unauthorized extensions, late-return charges, and continued daily rental charges until proper return or recovery;

• damage assessment, diagnostics, towing, recovery, transport, storage, labor, parts, taxes, shop supplies, and repair or replacement costs;

• actual cleaning, debris removal, disposal, decontamination, and costs to remove anything left in or on the Trailer;

• actual replacement cost of missing or damaged keys, locks, lockboxes, ramps, straps, spare tires, accessories, and equipment;

• tolls, parking charges, citations, camera violations, impound charges, administrative processing costs, and government assessments attributable to the Rental Period;

• reasonable loss-of-use damages, diminished value where legally recoverable, collection expenses, court costs, and reasonable attorney fees where permitted by law.

C&H may make one or more charges as amounts become known. A preliminary charge or estimate does not waive C&H's right to charge later-discovered amounts. C&H will use reasonable documentation for material post-rental charges. The customer agrees not to initiate a chargeback for a valid charge authorized by this Agreement and must first contact C&H in good faith to dispute the charge.

5. INSURANCE AND FINANCIAL RESPONSIBILITY

Proof of automobile insurance is required before release. C&H does not represent or guarantee that the Renter's policy covers towing, physical damage to the Trailer, cargo, liability, loss of use, or any other loss. The Renter must determine coverage directly with the insurer.

The Renter is primarily and fully responsible for all loss, theft, damage, claims, liability, and expense arising while the Trailer is in the Renter's possession or control, regardless of fault and regardless of whether any insurer pays. C&H's insurance is maintained for C&H's protection and does not reduce the Renter's obligations.

If C&H or its insurer pays any amount arising from the rental, the Renter remains responsible for deductibles, exclusions, uninsured amounts, increased costs, and other recoverable losses. The Renter must cooperate with C&H and all insurers, provide truthful statements and records, preserve evidence, and sign documents reasonably required to investigate or pursue a claim.

6. SELF-SERVICE PICKUP, INSPECTION, AND ACCEPTANCE

C&H may provide a lockbox code or other access instructions after approval. The code is confidential and may be used only for the approved rental. The Renter may not publish, forward, or share it except with an authorized driver who has accepted responsibility under this Agreement.

Before moving the Trailer, the Renter must inspect the coupler, hitch, latch, safety pin, chains, breakaway cable, electrical connection, lights, tires, wheels, lug nuts, jack, doors, gates, ramps, and visible condition. Any concern must be reported before departure. By moving the Trailer, the Renter acknowledges that the Trailer appears suitable and in acceptable condition except for conditions timely reported to C&H.

7. AUTHORIZED DRIVERS AND CONTINUING RENTER LIABILITY

The Renter may permit another properly licensed person to tow the Trailer with the Renter's permission. Any such person must be legally qualified, capable of safe towing, insured as required, and must accept the obligations of this Agreement before towing.

The Renter remains fully responsible for the acts and omissions of every person who possesses, tows, loads, unloads, accesses, or uses the Trailer with the Renter's permission, whether or not that person was identified to C&H. Permission to another driver does not transfer or reduce the Renter's liability.

8. TOW VEHICLE, HITCH, LOADING, AND CARGO SECUREMENT

• The tow vehicle, hitch, ball, receiver, wiring, brake controller, and related equipment must be legally compliant and rated for the Trailer and its loaded weight.

• The Renter must comply with the Trailer's gross vehicle weight rating, axle ratings, tire ratings, payload capacity, tongue-weight requirements, and all loading instructions or labels.

• Cargo must be evenly distributed and independently secured with appropriate tie-downs. C&H does not load, inspect, or approve the Renter's cargo or securement unless expressly stated in writing.

• The Renter is responsible for height, width, length, weight, clearance, bridge, road, parking, permit, and route restrictions.

• The Renter must periodically inspect the hitch, chains, straps, tires, cargo, doors, ramps, and lights during the trip and after any unusual event.

Trailer sway, loss of control, jackknifing, improper tongue weight, overloading, poor load distribution, unsecured cargo, or use of an inadequate tow vehicle is the Renter's responsibility.

9. PROHIBITED USES

• carrying passengers in or on the Trailer;

• transporting animals or livestock;

• carrying illegal, explosive, radioactive, infectious, corrosive, or regulated hazardous material without C&H's prior written approval;

• overloading, exceeding any rating, or loading above the top rail of a container or dump body;

• racing, speed testing, stunt use, reckless use, or towing while impaired or fatigued;

• subleasing, renting, pledging, selling, abandoning, concealing, or transferring possession of the Trailer;

• altering, painting, drilling, welding, removing identification, disconnecting tracking equipment, or making repairs without prior authorization;

• using the Trailer outside the United States or for any unlawful purpose.

There is no general mileage or state limitation within the United States, but the Renter remains responsible for compliance with all laws, permits, toll systems, and route restrictions and for timely return.

10. TRAILER-SPECIFIC TERMS

Enclosed Trailers

Doors, vents, and ramps must be closed and latched during travel. Loads must be secured to prevent shifting or interior, wall, roof, door, or floor damage. No open flame, cooking, sleeping, habitation, or transport of animals is permitted.

Utility and Equipment Trailers

Loose material must be covered or contained as required by law. Gates and ramps must be secured. Equipment must be positioned and tied down to prevent movement and maintain proper tongue weight.

Car Haulers

The Renter must verify that the transported vehicle fits within all weight, width, clearance, and securement limits. Vehicles must be secured at appropriate rated points using properly rated equipment. Parking brakes, transmission position, steering, and winch use must be handled safely. C&H is not responsible for damage to transported vehicles or cargo.

Dump Trailers

Loads may not exceed rated capacity or sidewalls. No hot asphalt, molten material, concrete allowed to harden, corrosive chemicals, hazardous waste, or material likely to damage the body or hydraulic system. The Renter must verify overhead clearance, level ground, and stable conditions before raising the bed and must keep persons clear.

Roll-Off Trailers and Containers

Material may not extend above the top rail or protrude. Weight must be reasonably distributed. No hazardous waste, liquids, tires, batteries, refrigerants, asbestos, medical waste, pressurized cylinders, flammable material, or prohibited items unless expressly approved in writing. The Renter is responsible for site access, surface damage, permits, load contents, overage, rejection, sorting, and disposal charges.

11. DAMAGE, LOSS, THEFT, AND LOSS OF USE

The Renter is responsible for the Trailer from the beginning of the Rental Period until proper return, including collision, rollover, jackknife damage, backing damage, roof or overhead impact, tire and wheel damage, bent axles, coupler or jack damage, wiring and light damage, interior or floor damage, water intrusion, vandalism, theft, fire, weather damage, misuse, and damage caused by cargo or third parties.

The Renter must immediately protect the Trailer from further loss and notify C&H of any damage, theft, seizure, vandalism, or unsafe condition. The Renter may not abandon the Trailer or surrender it to a third party without C&H's instructions.

Recoverable damages may include reasonable repair or replacement cost, towing, recovery, storage, inspection, appraisal, administrative handling, loss of use for the reasonable period the Trailer is unavailable, and diminished value where permitted by law. Normal wear from proper use is excluded, but ordinary road hazards are not automatically considered normal wear.

12. ACCIDENTS, BREAKDOWNS, AND REPAIRS

Accidents or Claims

• stop safely and call emergency services when appropriate;

• notify C&H immediately;

• obtain the names, contact information, license, vehicle, and insurance information of all involved persons;

• obtain a police report when required or reasonably available;

• photograph the scene, vehicles, Trailer, damage, roadway, and relevant conditions;

• make no admission of fault or settlement on behalf of C&H; and

• cooperate fully with C&H, law enforcement, insurers, and claims representatives.

Breakdowns and Repairs

The Renter must contact C&H before authorizing towing, roadside work, tire service, or repairs. Unauthorized work may not be reimbursed. C&H may choose the repair facility, recovery method, replacement equipment, or other response. The Renter must not continue towing after an unsafe condition becomes apparent and is responsible for additional damage caused by continuing.

C&H is not responsible for delay, missed appointments, lost cargo, lodging, substitute transportation, business loss, or other consequential loss resulting from a breakdown, accident, weather, road closure, or unavailability, except where liability cannot lawfully be excluded.

13. RETURN, LATE RETURN, EXTENSIONS, AND RECOVERY

The Trailer must be returned to the designated location by the booked return time, in substantially the same condition received, ordinary wear excepted, reasonably clean, empty of all property and debris, and properly parked and secured. The key must be returned to the lockbox. Returning a key without the Trailer does not end the rental.

Any extension requires C&H's approval before the original return time. Continued possession without approval is unauthorized and may interfere with another customer's reservation. A late Trailer may be charged a full additional rental day for each started or applicable period under C&H's published pricing. C&H may allow a grace period in its sole discretion; a grace period once granted does not create a continuing right or waiver.

If the Trailer is not timely returned, C&H may report it overdue, locate it, recover or repossess it where lawful, and charge continuing rental, towing, recovery, travel, labor, storage, legal, and related costs. The Renter authorizes C&H to enter property where legally permitted to recover the Trailer, without breach of the peace.

14. CLEANING, KEYS, LOCKS, AND MISSING EQUIPMENT

The Trailer must be returned free of personal property, cargo, dirt, mud, debris, construction material, landscaping material, trash, residue, spills, odors, and other contamination beyond reasonable use. C&H may charge the actual reasonable cost of cleaning, disposal, hauling, specialty treatment, or remediation.

The Renter is responsible for the actual replacement or repair cost of lost, unreturned, stolen, or damaged keys, locks, lockboxes, ramps, straps, spare tires, jacks, tools, documents, accessories, and other supplied equipment, including labor and reasonable related expenses.

15. TOLLS, CITATIONS, IMPOUND, AND GOVERNMENT CHARGES

The Renter is responsible for all tolls, road-use charges, parking fees, tickets, civil penalties, camera or automated-enforcement charges, towing, impound, storage, seizure, and other assessments connected to the Trailer, tow vehicle, cargo, or conduct during the Rental Period. The Renter authorizes C&H to provide identifying information to an issuing authority or service provider as permitted by law and to charge the amount plus reasonable processing costs.

16. INDEMNIFICATION AND RELEASE

To the fullest extent permitted by law, the Renter agrees to defend, indemnify, and hold harmless C&H Trailer Rental LLC and its owners, members, employees, agents, insurers, affiliates, and representatives from claims, demands, liabilities, fines, penalties, losses, damages, judgments, and reasonable costs, including attorney fees, arising from the possession, towing, loading, unloading, cargo, use, storage, parking, or return of the Trailer, or from the acts or omissions of the Renter or any person allowed access by the Renter, except to the extent finally determined to have been caused by C&H's gross negligence or willful misconduct.

The Renter assumes the ordinary and inherent risks of towing, loading, unloading, and using a Trailer and is responsible for determining that the selected Trailer, tow vehicle, route, cargo, and planned use are suitable.

17. LIMITATION OF C&H LIABILITY

To the fullest extent permitted by law, C&H is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, loss of business, loss of use of cargo or a tow vehicle, substitute transportation, lodging, delay, missed appointments, or damage to cargo or transported vehicles. Any direct liability of C&H arising from the rental is limited to amounts paid for the affected rental, except where a greater remedy is required by law or the loss resulted from C&H's gross negligence or willful misconduct.

18. DEFAULT, COLLECTION, AND ENFORCEMENT

A material breach includes failure to pay, false information, prohibited use, unsafe use, refusal to return the Trailer, interference with recovery, unauthorized repairs or modifications, failure to report loss, and violation of any material term. Upon default, C&H may terminate the rental, deny future rentals, recover the Trailer, charge amounts due, use lawful collection methods, and pursue other legal or equitable remedies.

The Renter agrees to pay reasonable collection expenses, court costs, and attorney fees incurred by C&H to enforce this Agreement or recover the Trailer or unpaid amounts, to the extent permitted by applicable law. Remedies are cumulative, and delay or failure to enforce a provision is not a waiver.

19. GOVERNING LAW, VENUE, AND GENERAL TERMS

Indiana law governs this Agreement, without regard to conflict-of-law rules. To the extent legally permitted, exclusive venue for disputes shall be in a state court located in Marion County, Indiana, or the federal court serving Marion County. The parties consent to personal jurisdiction there.

If any provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions will continue in effect. Headings are for convenience only. "Including" means "including without limitation." This Agreement, the online reservation, and any written addenda or instructions issued by C&H constitute the entire agreement concerning the rental. No oral statement changes the Agreement. C&H may waive a requirement for a particular rental without waiving it for any other rental.

20. FINAL ELECTRONIC ACKNOWLEDGMENT

C&H Trailer Rental LLC may update these terms for future rentals. The version presented or linked at the time of a reservation governs that rental unless the parties later agree otherwise in writing.

8125 S. Mitthoeffer Rd., Indianapolis, Indiana 46259  |  Version 1.0 - Effective July 15, 2026